Hi, I'm Jennifer Williams!
Certified Professional, Talent Development

I am a Certified Talent Development Consultant specializing in talent acquisition, optimization, and development. I focus on helping organizations achieve their full potential by leveraging the power of their workforce. With a passion for driving organizational maturity, I am committed to delivering impactful solutions that drive success and growth.

My Skills

Consulting

Project Managment

Learning Experience Design

Video Development

Talent Development

Learning Analytics

My Clients

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Featured Projects

Welcome to my showcase of projects, demonstrating my expertise in instructional design and my commitment to enhancing learning experiences. Here, I highlight a selection of a few of my most successful projects across various industries, illustrating the diverse range of solutions I provide to meet my clients' unique training needs.

Sales Training

This course was designed for Field Sales Associates responsible for selling Venous Stents to Cardiac Surgeons. The terminal objective was to equip them with the foundational knowledge of the Venous System so they could educate the Cardiac Surgeons and staff on how Venous Stents work.

Tool: Storyline360

Certification Training

This instructional video was created to guide service technicians at Manheim through the proper maintenance of UCI devices. Designed to be clear and practical, the video features step-by-step instructions, visual demonstrations, and troubleshooting tips to ensure the devices operate at peak efficiency.

Tool: Camtasia

Onboarding Training

As part of Frontdoor's Onboarding series, I created an interactive and engaging eLearning course to educate new hires about the company’s PTO and holiday policies. The course was designed with a fun, approachable tone to make policy information easy to understand and retain. It featured interactive scenarios, quizzes, and visual aids to enhance learner engagement and comprehension.

Tool: Storyline360

Leadership Training

Kimray is a company that manufactures and supplies oil and gas equipment. Culture is a huge part of the Kimray brand and philosophy. I had the opportunity to design and develop a Front Line Leadership Academy curriculum to prepare the next generation of Leaders to lead and maintain the culture for which Kimray is known. Click the Instructor-Led Training below to view a sample of deliverables deployed for this installment.

Safety Video

This video snippet highlights practical tips for preventing moving car injuries when moving vehicles in the detail shop.

Tool: Vyond

Systems Training

This interactive training, developed in Storyline 360, is designed specifically for the Manheim Customer Care team to enhance their proficiency in completing internal questionnaires within the Service Station platform. The guided simulation provides a hands-on learning experience, enabling users to practice the step-by-step process in a realistic yet controlled environment.

This simulation aims to increase accuracy, confidence, and efficiency among team members when handling internal questionnaires, ultimately improving workflow and customer satisfaction.

Tool: Storyline360

Sales Onboarding Guide

This course serves as an Onboarding Guide for Design Consultants, a Sales Role at Home Depot. As you preview this course, a Rise course, embedded with interactive components to encourage exploration and interactive scenarios.

Tool: Articulate and Rise 360

Smart Inspect Awareness Training

This brief video was included in a Change Management Campaign to increase awareness for new technology used to track and support the reconditioning process at Manheim auctions sites nationwide.

Leadership Training

This course is another installment for existing and future Team Members involved in the Hiring Process. This Instructor-Led Training focuses on the strategic hiring process Kimray leverages to ensure potential hires are a great fit for the Kimray culture.

Sales Training

Connecting with the prior knowledge of the Arterial system, this training was designed to equip Field Sales Associates with the understanding of how the Venous System works.

Tool: Storyline

Customer Support Training

This Vyond video provides a clear and engaging guide on the proper way to conduct a vehicle arbitration call with a customer at Manheim. Designed to enhance communication skills and professionalism, the video outlines essential steps for handling arbitration cases effectively. Through relatable scenarios and practical tips, viewers will learn how to navigate challenging conversations, maintain customer satisfaction, and uphold Manheim’s commitment to exceptional service. Perfect for team training, this resource ensures consistency and quality in every customer interaction.

SITA AMS Awareness

I designed this brochure as part of a Product Launch to promote Customer awareness of SITA's Airport Management System.

Compete Better Using the 3D Method

I created this 20-minute course as part of a Sales Training Curriculum.

Tool: Rise360

Time Management

I created this course as part of a Microlearning Series at Kimray. The goal was to provide professional development opportunities for team members to enhance their productivity.

Tool: Rise360

Hi, I'm Jennifer Williams! Certified Professional, Talent Development